“Andy and the Team at Cloud9 are my go to for solving “AT&T problems”. Andy does what I thought my “AT&T account rep” would do. If I have a problem, I want one person to call to handle anything and everything with AT&T. Andy is that person. One call or email to Andy and somehow the problems are worked out. I recommend Cloud9 for anyone looking to simplify their phone/internet needs. ”

“For the last six years I have had the great pleasure to work with Andy on a wide range of projects made possible with AT&T services such as global MPLS, VPLS, opteman and optewan, Network on Demand, and hybrid solutions using ANIRA. These projects were successful in large part due to Andy’s product knowledge, resourcefulness, and determination to provide cost-effective and technically-appropriate solutions. Andy was our one-stop-shop for all things AT&T, and her ability to navigate multiple layers of engineering and support made her an invaluable member of our team.”

“We knew we had communications issues that could be improved with the right system but had no idea how to proceed. Andy and Cloud9 guided us through the whole process. She asked pointed questions, truly wanted to understand our philosophy, system and needs then worked with us every step of the way to a successful system. Just in the short time since we went “live” we now recognize how our whole organization (and the community we serve) are benefiting as a result of Cloud9’s expertise.”

“I’ve been working with Andy extensively for over a year now, with most of our efforts focused on two fairly large, transformational projects. Andy has filled a consulting role for my company and I by aiding in the navigation of people, process and technology regarding services sourced by an end-supplier.

Her responsiveness, effectiveness, know-how and professionalism has been instrumental to my efforts in multiple projects’ completion and success. I can say with great confidence that Andy brings a power and energy along with her on every task and project she’s involved with; and I’ve been very fortunate to have had her as a resource to lean on.”

“Over the past 10 years, Andy has been an invaluable partner, consultant, representative, forerunner (the list goes on) in the telecom and universal communications sector. Even though it has ‘only’ been just over 10 years, it truly feels like Andy and I have been working together for well over 20 years because Andy has exceptionally strong interpersonal skills, a humble attitude, and brings a calming presence to every situation. Additionally, Andy has a keen sense and professional acumen that is unique when communicating and providing counsel to all levels of leadership, ownership groups, C-Suite, local managers, even down to the new hire that is having first day phone jitters.

The most current project Andy partnered with me on is our RFP and transition from on-premise PBX to cloud phone service (UCaaS). When it comes to RFP’s and details, I leave no stone unturned, and thankfully Andy was there with me in the trenches, meeting after meeting, call after call, and even when at the 11th hour, it became clear that we needed to pivot to a different UcaaS provider and partner with Ring Central. Andy never batted an eye and she provided just the right perspective and consultation.

Overall, Andy and her latest venture, Cloud9, fills the much needed gap in the network and telecom space. Andy’s expertise, overall historic, current, and future trending knowledge and direction in the telecom, network, and universal communication fields is unmatched. There should be zero hesitation partnering with her and Cloud9. I certainly look forward to the next 10 years of success (and friendship) with Andy!”

“I have the distinct pleasure of working with Andy on a number of projects. She is one of the most competent, attentive, and results-oriented consultants/advisors I know. Her ability to suggest out-of-the-box, workable solutions is astounding. She has been able to assist the school where I am employed to successfully pivot to a remote learning environment and has been active in helping us manage some of the unanticipated issues that came about as part of our quick shift away from an in-person learning environment. She also has been instrumental in helping us to manage our expenses and connecting us to other companies that provide complementary services/supports in line with our current and future goals. As a result, the school has engaged her to advise us on three additional initiatives and I have engaged her through my part-time consultancy to assist me with one of my small local business clients to migrate to a hosted network environment. I look forward to my continued relationship with Andy and highly recommend her to anyone who is looking for a creative solution to their technology challenges.”

“I can describe Andy with adjectives - Dependable, Super-fast, Communicator, Results driven. I have worked on 2 projects with Andy which she delivered well within the given timelines. She knows which buttons to press and who to talk to in order to get your job completed within record time. She is very easily accessible and always there with answers and solutions. Andy is great at her work!”

“Been working with Andy this past year and I cannot express how reliable she is.

She gets back to me immediately and handles all situations in the most professional and friendly way. I have total confidence with her ability and has been great working with her. She is someone that is dependable and trustworthy which makes my job so much easier!

I highly recommend Andy and can’t express enough how fortunate I am to have found someone so reliable and solid.”

“Andy was our AT&T account rep for over six years during the “golden age” of Giants baseball at AT&T Park. She was unequivocally the most capable, responsive, proactive, trustworthy and thoughtful AT&T representative we ever encountered during our two decades of partnership. We all miss Andy and would love to have the opportunity to work with her again in any capacity.”

“ Andy’s customer service is top-notch! I have never worked with anyone that provides customer service as Andy. I had the pleasure of working with Andy as a 3rd party on the AT&T account transition from Cox to AT&T. She made the transition so smooth that I give her all the accolades for making my job easy. Andy’s professionalism goes beyond the call of duty; she also has a personable personality. I recommend Anna to the company that is in search of the BEST only.”

Cloud9 played a major role in helping us shift away from traditional analog systems nearly five years ago, and that early guidance shaped the direction we’ve followed ever since.  We began our transition with RingCentral and moved any remaining analog dependent equipment onto ATA devices where needed. This let us support the legacy workflows we still had at the time while gradually phasing out old infrastructure.  Since then, we’ve built a communications environment that’s far more resilient and easier for us to manage internally.  The foundation Cloud9 helped us lay five years ago made it possible for Boyle County to build a more robust, flexible, and self‑sufficient communications system.