Support

So you procured services after extensive review, now what?  Cloud9 will assist in the process from cradle to grave.  We are an extension of your team and are here to ensure you meet your business & IT initiatives.  This means successful project management and implementation.  Here is how we do it:

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• Establish Your Success Criteria for the Project

• Understand & Set Proper Expectations

• Ensure that All Stakeholders Understand your Critical Timelines

• Provide End to End Project Management 

• Help with Partner On-Boarding

• Assist to Ensure Successful Installation of Services

• Ensure that Services are Billing Correctly