Cloud9 Technology Consulting Welcomes Benilda Rosales as Customer Success Manager

Orlando, FL – Cloud9 Technology Consulting, LLC is excited to announce the hiring of Benilda Rosales as Customer Success Manager. A dynamic sales leader with a strong background in strategic account management and client retention, Benilda brings a results-driven mindset and deep industry experience to the Cloud9 team.

During her tenure at AT&T, Benilda exceeded contract renewal targets by an impressive 300% while maintaining a 98% customer retention rate—testament to her exceptional ability to deliver value and build trust through a customer-first approach. Her expertise spans sales strategy, cross-functional collaboration, and leading complex technology migrations.

Known for her analytical thinking and consultative style, Benilda thrives in fast-paced environments and is deeply committed to delivering impactful, long-term solutions that meet each client’s unique needs.

“We’re incredibly excited to welcome Benilda to Cloud9,” said Andy Torres, CEO of Cloud9 Technology Consulting. “Her track record speaks for itself—she knows how to drive results, build relationships, and create success for clients. I can’t wait to see the energy, insight, and excellence she brings to our team and to the organizations we serve.”

Benilda will focus on driving strategic growth and elevating the customer experience at Cloud9, further reinforcing the company’s commitment to exceptional service and transformative cloud solutions.



About Cloud9 Technology Consulting, LLC

Founded in 2019, Cloud9 Technology Consulting provides cloud solutions and expert consulting to help businesses with their digital transformation strategy. Known for its personalized service and commitment to client success, Cloud9 empowers companies with the tools they need to grow in a digital world.